KPI REPORT – ONBOARDING KPI0000

*** Onboarding process for KPI report ***

KPIs and customers: The key to success in the international mail order business - knowing customers, analyzing the competition: The art of success through strategic company metrics

Would you like to know where your company stands in international mail order?

The importance of key company performance indicators (KPI) for success in retail is undeniable. Companies can gain valuable insights through competitive analysis and the evaluation of sales figures at an international level. Knowledge about your own customers is crucial in order to be able to respond specifically to their needs. The holistic view of key company figures, competitor analyzes and customer information can give you valuable information to increase your sales, create marketing strategies tailored to your country and customer, analyze the competition's product developments and their successes and thus develop the right strategies. Ultimately, this saves you very high costs and bad investments.

Competitive analyzes and sales figures at an international level significantly influence the company's success. It is also essential to know and understand your customers exactly. What product interest there is in which customer groups (B2B and B2C) and countries and what return rates. It is also crucial to recognize the needs and connections in all ETIM product groups. Not only from your own product portfolio, but also from your competitors.

In today's economic world, key performance indicators (KPI) are of crucial importance for the success of a company in retail. Through a precise analysis of key figures such as customer and country-specific sales, sales, diversification, degree of internationalization, global distribution of product groups and products, return rates, customer type, average order values, competitor analyzes and customer satisfaction, companies can measure their performance and identify potential for improvement. Competitive analyzes enable companies to position themselves in the international market and to recognize their own strengths and weaknesses in comparison to the competition. Knowledge of the needs and preferences of customers is also essential in order to operate successfully in the market. It is therefore essential to regularly conduct customer analyzes in order to better understand the target group and develop targeted marketing strategies. If you would like to learn more about the importance of KPI for your business through company metrics, competitor analysis and customer analysis, contact us and always stay informed about the latest developments in the world of commerce!