eibabo® delivery times 2019/2020

Please take into consideration that from December 7th we cannot give a delivery guarantee in 2019 for products that must be procured or special products (yellow truck at article). Up to 95% of the goods ordered by 7th December 2019 will be delivered before the end of the year. Manufacturers and retailers are minimizing their stock levels to the end of the year. From 2nd December 2019 the delivery time for all products that must be procured and special products will increase from 11-12 working days (= about 3 weeks) to 14-18 working days (= about 4 weeks) because the earliest dispatch of these goods can be ensured from 13th January 2020. Due to the increased demand in December plus holidays and stock-taking periods of almost all manufacturers dispatch can be delayed until mid January. Basically, there is hardly any chance to get these special goods earlier because most manufacturers do not start full operation again before 13th January 2020. If you have also ordered available central warehouse items, then you’d better select part delivery offered in the cart (double shipping costs) for the available goods, otherwise NO part delivery will be executed.

Advice business customers
If all or some items in your order are so-called items that must be procured (yellow truck at article in product preview or product detail view) the Christmas or end-of-year holidays may cause delivery delays since these items are ordered directly from the manufacturers. Thus, we recommend particularly for orders that also include available central warehouse items (green truck at article) to select the option “part delivery” in the cart to permit the earliest possible dispatch of the goods. However, in this case you will receive the complete invoice (2019) for your entire order i.e. also the invoice for items that must be procured and are delayed in the delivery.

If the order includes available central warehouse items only, then you will receive the acknowledgement of order and confirmation of delivery date immediately after placing the order also during the whole holiday period and the turn of the year, otherwise on the working day that follows. 

Information to the picking and delivery times during the public holidays 2019/2020: 

20th Dec 2019: Dispatch to DHL, orders of central warehouse items only 
21st Dec 2019: NO dispatch and NO pick and pack
22nd Dec 2019: NO dispatch and NO pick and pack
23rd Dec 2019: NO dispatch and NO pick and pack
24th Dec 2019: NO dispatch and NO pick and pack
25th Dec 2019: NO dispatch and NO pick and pack
26th Dec 2019: NO dispatch and NO pick and pack
27th Dec 2019: Dispatch to DHL, orders of central warehouse items only
28th Dec 2019: NO dispatch and NO pick and pack
29th Dec 2019: NO dispatch and NO pick and pack
30th Dec 2019: Dispatch to DHL, orders of central warehouse items only
31th Dec 2019: Dispatch to DHL, orders of central warehouse items only
1st Jan 2020: NO dispatch and NO pick and pack
2nd Jan 2020: Dispatch to DHL, orders of central warehouse items only
3rd Jan 2020: Dispatch to DHL, orders of central warehouse items only
4th Jan 2020: NO dispatch and NO pick and pack
5th Jan 2020: NO dispatch and NO pick and pack
6th Jan 2020: First receipts of procurement items from manufacturers 

Starting from Monday, 6th of January 2020 deliveries from the logistics center eibmarkt.com (dispatch by DHL) will go back to normal including goods that must be procured or special items.